Sauna Casanova may be one of the largest saunas in Barcelona, but its current condition is quite disappointing. The facility appears to be poorly maintained, and some areas are approaching the point where visitor safety becomes a concern.
The Turkish steam room is particularly problematic. Parts of the seating and floors are missing, exposing raw concrete underneath. This does not create an impression of a well-kept establishment, but rather of one that has been neglected for too long. Hygiene standards are also questionable, as several areas appear worn out and in need of thorough renovation.
In addition, some of the sauna doors do not seal properly, which negatively affects the overall experience. The issues observed do not seem to require major investments to address, but essential maintenance and repairs are clearly overdue.
This is especially unfortunate because the venue has significant potential due to its size and layout. With a number of relatively modest improvements, it could offer a much more enjoyable and safer environment for its guests. At present, however, the deteriorated condition of certain areas detracts from the overall experience and may even pose an unnecessary risk of injury to visitors.
I will start with the Negatives:
•No big size Towels (Means no Bear Friendly)( Body Shaming) It felt very uncomfortable.
•No English speaking Receptionist ( I mean Barcelona is full of tourists )
•12€ for the anal-Duche system or you don’t get the key.( to the Manager, believe me there are alternatives to Hygiene systems and cheaper systems)
•Not everywhere was clean
The cleaning personal took my shoes, so they can not be stolen( that’s good ) but without a notice. I was waiting for friendlier personal. Yes Jacuzzi is big and new but there were rooms that they needed to be fixed. I was really disappointed, I stayed 30mins, paying 25€, no refund of course or some kind of customer policy, not to be dissatisfied. Personally I also found a minus that there were no Glory holes. Next time somewhere else.
Theft from Locked Locker – Not Safe- Poor
management
Customer for 15 years.
A personal item disappeared from a locker I had properly locked, within minutes. This happened late on Wednesday night (between Wednesday and Thursday) last week, and the sauna was almost empty.
A staff member was the only person present in the area at the time.
I reported the incident immediately at reception, but nothing was recorded or followed up. Instead, my behaviour was questioned and I was threatened with being permanently excluded if I insisted.
I then sent an email asking to speak with the manager, whom I know quite well. I received no response.
I went back in person during the day, today, and the manager gave exactly the same response: again, my behaviour was questioned and I was told I would not be allowed back.
What is most striking is that the disappearance itself was not treated as important. Instead, the focus was entirely on my behaviour and what was inside the locker, from the receptionist that night to the manager today, with no attempt to properly record or investigate the incident.
This is not how a serious security issue should be handled.
There is clearly a problem with locker security and internal procedures.
I would strongly advise caution, especially for tourists visiting Barcelona. Based on other reviews, this does not seem to be an isolated case.
Very disappointing after 15 years as a customer.
Follow up on Casanova sauna management’s response:
Long-time customer, but this experience was unacceptable.
A personal belonging was taken from my locker while the sauna was nearly empty. The only person present near the lockers at the time was a staff member observing my locker.
I reported it immediately at reception. No report was taken, no procedure followed — instead, I was warned that I could be refused entry if I insisted.
I sent an email afterward: no response. I came back in person: no investigation, no explanation, same reaction.
No incident report, no follow-up, no attempt to review what happened (including CCTV).
This is what they refer to as “procedures.”
I’ll let others draw their own conclusions.
I really like going to saunas when I visit a city. I’ve been to ones in Catania, Madrid, Vienna, Seville, Budapest, Krakow… This was the third time I went to Sauna Casanova in 3 years, and I have to give up on this place.
I don’t deny that they keep it clean. But the gaps covered with cement, the uneven floors, the stains, the missing tiles in the steam sauna that are patched up with even more cement… nothing has changed at all in 3 years.
Both times I went, it wasn’t very busy. I understand that Saturdays are more crowded. But honestly, if you’re like me and you’re thinking of going to a sauna to relax after the day, just give up. Barcelona and Madrid are not the place to go for gay saunas. Leisure works differently in these cities. Go to a bar, a cruising club, or a nightclub — it will be a thousand times better.
Paying €23 for this place is completely disproportionate in terms of value for money.
I recommend Cube in Seville, Boiler in Berlin, and KAISERBRÜNDL in Vienna.
Expensive, cock roaches, areas under renovation (this was not mentioned on arrival) cold sauna and steam room on upper levels. No maze area and very quiet at 0200hrs on Thursday night Friday morning. Overall disappointing. We expected better from Barcelona no. 1 sauna. We wont be rushing back. Unfortunately.
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