We had to book here for a volleyball tournament. I’ll start off by saying the man at the front desk was so kind. When we got to our room. It was incredibly disgusting. There were ants crawling all over the desk and tv area, there was a bug on the bed, hair on the bed and pillows that very clearly did not belong to us, dead bugs on the windowsill. We just arrived from a 8 hour drive so we left our belongings in the room to get food. Upon returning to the room, the ants were crawling all over our things! We called the booking company and they advised us we could leave. We checked out and I was told we would receive a refund. That was nearly 2 weeks ago and we still have not received our refund so I’m disputing this charge with my credit card company. We found out that MANY other players from different teams also left due to unsanitary conditions. With being charged $901 total for 3 nights, we expect to not be sleeping with bugs in the bed! Speaking either other people, we were told they saw ants, silverfish, bed bugs, someone claimed to see lice on a pillow. People posted videos about it.
We were able to book at a clean upscale hotel for cheaper than here and we felt safe. When we checked in to that hotel, we were still finding bugs crawling on the outside of our luggage. Incredibly disgusting and unsanitary. I do not recommend this hotel to anyone, at least until they upgrade their housekeeping staff. Again, the gentleman at the front desk was apologetic and very kind but also, I still have not received the refund we were promised.
The hotel is in a great location, and everything was very clean, which made the stay even more comfortable. I had a very positive experience overall. I especially want to mention Blue, Ms.Tasha who was working in the common area. She was absolutely wonderful, so kind, warm, and welcoming. The breakfast she prepared was amazing and honestly one of the highlights of my stay. Thank you, Blue, for your wonderful service and for making the mornings so memorable.
Unacceptable Service and Disgraceful Room Conditions
I stayed at this hotel for my daughter’s cheer competition, and it was a disaster from start to finish. Despite booking and paying in advance for two double beds, we were checked into a single King room without any prior notification. When we raised the issue, the front desk agent, Tasha, was incredibly unprofessional, condescending, and shifted all blame to "the new guy."
Since there was no manager on duty, we were eventually offered a King suite with a pull-out sofa. The conditions were unlivable: the room clearly hadn't been cleaned in months, the chair and pull-out mattress were heavily stained, and it took an hour just to get linens.
To make matters worse, the hotel moved our personal belongings to a different room the next day without our consent or presence. When we finally got into a double room, the "clean" sheets were covered in dog hair. Even the replacement linens provided were full of pet hair. Between the lack of basic toiletries and the rude staff, this was the worst hotel experience I’ve had. I will be reporting this property to the cheer agency to ensure they are removed from the recommended list. Avoid at all costs.
First of all, the location was perfect for midtown Atlanta. Right in the center of everything and within walking distance from a great breakfast place. The room was exceptionally clean. And I have to say something about the extra nice folks that greeted me especially Chris the manager was super helpful as I was not familiar with the area. His recommendation for breakfast (ahem.. Silver Skillet) was on point! (Thanks Chris!).
For you next stay in Atlanta I highly recommend staying here!! enjoy!
I recently stayed at the Sonesta Select Atlanta Midtown Georgia Tech, and unfortunately this was one of the most uncomfortable hotel experiences I’ve ever had. I feel obligated to share this so future guests know what they’re walking into.
1. Multiple Bugs Inside My Room
From the moment I arrived, I kept finding stink bugs and small beetle-like insects throughout the room — on the windows, curtains, carpet, near the sofa, and even around the bed area. I removed several myself, and more kept appearing. This is absolutely unacceptable for a hotel at this price point.
2. Dead Bugs Embedded in the Carpet & Window Area
It was clear the room had not been cleaned properly for a long time. There were dead bugs crushed into the carpet and stuck in corners and along the window frame. That alone is a major sanitation red flag.
3. Stained Furniture
The couch had a noticeable brown stain on the back cushion, which made it impossible to sit there comfortably. Again — how did this pass housekeeping inspection?
4. Trash & Clothing Scattered Outside the Window
When I looked outside, there were discarded clothes, underwear, and trash scattered around the gravel directly outside my room. It looked like the area hadn’t been maintained in ages, which only added to the sense of poor management and neglect.
5. Overall Lack of Cleanliness and Quality Control
Between the pests, the stained furniture, and the neglected outdoor area, the hotel did not feel sanitary, safe, or properly maintained. This was nowhere near the standard expected from Sonesta, especially at a Midtown property.
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Bottom Line:
I genuinely regret choosing this hotel and would not recommend it to anyone until they address the serious cleanliness and pest issues. For travelers visiting Atlanta — especially the Georgia Tech area — there are far better, cleaner, and more reliable options nearby.
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