Safestay Barcelona Passeig de Gràcia

+ it’s pretty clean + good locay + some staff is nice and helpful - rooms not sound proof so you’ll hear all the noise and people in the corridors - I got asked to pay for leaving the luggage between my check out and check in the same day even though I got told I didn’t need to pay if I was checking back in later. This was also confirmed when I asked to a different staff member later. When I told the guy at the reception he said it was because the rules had recently changed, didn’t offer a refund. Personally I think there was no reason to get defensive, I don’t care why she made the mistake, if I had gotten a refund I would have been happy as new. - One night I had no duvet. When I asked at the night reception the guy gave me a duvet from a pile which didn’t look “new”. I asked if it was clean and he confirmed it was. I saw hair in it and it smelled bad, I didn’t use it. Next day I asked the girl if the stuff in the pile he got my duvet from was clean. She said it was used duvet and towels. This one thing really ruined my overall opinion of the hostel, not gonna lie. For being one of the cheapest options in the city the rooms and cleanliness are good. It is a party hostel so if you have a shared room you probably will not have the best sleep (every single night people would make noise in the room). Older staff (housekeeping and girls at the base included) is quite helpful and nice, part of the staff though, sometimes the whole night team, is just kids that are mostly confused and really don’t care about you at all, hence my experience with the duvet, so good luck if you have an issue, especially during the night. Overall good if you spend 1 or 2 nights.

Location is excellent, near key places and metro station. Lot of shops in the area. Service is limited. You have to pay for extra comfort: luggage room, lockers, soap in the showers. Rooms on the first floor were badly soundproof. I had a very hard time sleeping because of the noises coming from the streets. We were in a mixed dorm with 13 beds. The curtains were really appreciated as they provided privacy. Overall it’s good for a short stay. But I wouldn’t recommend for longer ones.

Really great Hostel. We booked an incredible apartment within the hostel for our family (children). Rooms were huge and had the most amazing view from the balcony. New clean furniture. Bathroom was clean and shower worked in the morning but there was no pressure in the evening so couldn’t shower within the apartment. Staff friendly and cooperative. Vibe was chilled and happily not noisy at night.

Good location. Good staff. Shower was badly designed. Sink leaked. WiFi slow on floor 6. No hair dryer in room. Beds had no privacy screens. Breakfast could be better. Helpful staff. Friendly atmosphere. Mattress need replacing. No padlock given. AC didn’t work.

This experience was not for me. I will never book with this company every again. There were to many creepy things happening and I didn't feel safe at all. We didn't stay in this room the second night due to this unsafe feeling. It was out of the way to have to move to a different place but was absolutely worth it.