After reading prior reviews, there must be rooms that have been renovated and some that have not. Ours was not. We arrived off our cruise ship for a 3 day stay in Barcelona. We got in at 10am and expected a wait until our room was ready but to our surprise we got a key right away. Corner suite, second floor with attached twin room for kids. They were busy but polite and welcoming. At 5pm they still hadn’t brought our luggage. No biggie, I just went down and got it ourselves. Now for the room…it was large with good views but it really needed some work. The only way to turn any light on was the master switch, all on or all off. The bathroom smelled like cigarette smoke, half of the power blinds were off their tracks and the knob in the shower was worn out to the point we thought we only had luke warm showers. There is ZERO privacy anywhere in the room from the water closet (toilet). You can hear a pin drop if you catch my drift. So if you’re on a romantic getaway and don’t want your partner hearing every drop and plop you’ll be using the lobby bathroom. The carpet is likely original to the hotel- very thin and worn out. The TV’s, while you shouldn’t have a reason to use one at such a pretty location, said they were out of service. The staff was very kind, but this feels like a Holiday Inn and not a luxury hotel, especially for the money. Personally id check out the Arts Hotel if I had to come back. This place is a roll of the dice.
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